| Student Resources |
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Student Frequently Asked Questions
No, we currently offer our services from 9:00AM Pacific Standard Time to 9:00PM Pacific Standard Time. To view tutor availability throughout these hours of operation, click here.
A. Students are now able to re-join their most recent session by going to their profile page, and clicking on 'My Sessions'. A listing of all of your sessions should appear, ordered by date. Your most recent session should be the first listing. By clicking on the arrow at the very left of your requested session, you should see a link next to 'Student URL'. This link will re-direct you back into your classroom.
A. At this time, you are not able to request a specific tutor. All tutors are qualified to teach you the desired subject. A. You may experience technical problems in which you are unable to hear or communicate with your tutor. Note that these problems may be enhanced if you are using a MAC computer. If the audio communication is failing, please use the communication via text chatting.
A. Your tutor may be having technical difficulties. Please wait in your classroom to see if the tutor returns. If you receive no response after waiting, please exit the classroom and start a new session. Please note you may not receive the same tutor again.
A. We encourage students to wait in the classroom until a tutor arrives. If, after 15 minutes, a tutor does not arrive, please request another session. Students are now able to re-join their most recent session by going to their profile page, clicking on ‘My Sessions’ and going to ‘Current Sessions’.
A. In order to optimize the quality of our tutoring sessions, there are a limited number of sessions that can occur simultaneously. If all slots are filled, please try again at a later time. Classrooms open up approximately ever 20-30 minutes.
A. Yes, we now offer the ability to view completed sessions. Students can click on the ‘My Sessions’ tab on their profile page. A listing of all previous sessions should appear. Click on the 'View Session' link to view a recording of your session. NOTE: It make take up to 30 minutes for the most recent tutoring session to be viewed.
A. Yes, more often than not, the audio connection can be fixed by utilizing headphones. The digital tablet and headset/headphones are an integral part of the Learn To Be experience and we strongly encourage all students and tutors to use them during their tutoring sessions. Online Safety Tips for Students
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